Shipping & Returns Policy FAQs
Effective Date: April 1, 2025
Shipping Policy
Shipping Methods
We ship using USPS and UPS. You can select your shipping method at checkout.
Processing Time
- Standard orders: 1–2 business days
- Custom/team uniforms: 5–10 business days
Delivery Time
- Standard shipping: 3–7 business days
- Expedited shipping: 1–3 business days
Local Delivery
We offer local delivery in the Dunkirk, MD area, including field-side drop-offs. Contact us after placing your order to schedule.
Shipping Rates
Shipping rates are shown at checkout and depend on your location and delivery method.
Order Tracking
You’ll receive a tracking number by email once your order ships.
Lost or Damaged Packages
Contact us right away if your order is lost or arrives damaged. We’ll work with the carrier to resolve it.
Return & Refund Policy
Returns
Returns are accepted within 14 days of delivery. Items must be unused, in original packaging.
How to Start a Return
- Email info@dunkirksportszone.com with your order number and reason for return.
- We’ll reply with return instructions.
- Ship your item using a trackable method.
Refunds
- We’ll notify you once we receive and inspect the return.
- Approved refunds go back to your original payment method within 5–7 business days.
Exchanges
If the item is in stock, we’re happy to help with an exchange. Contact us to get started.
Non-Returnable Items
- Custom or personalized products
- Final sale or clearance items
Shipping FAQs
Do you ship internationally?
No, we currently ship within the U.S. only.
Can I change my shipping address after placing an order?
Yes, but contact us immediately. Once the order ships, changes aren’t guaranteed.
Do you offer same-day shipping?
Not at this time, but local delivery may be available. Contact us to check availability.
Where are you shipping from?
We ship from Dunkirk, Maryland 20754.
How can I contact you about my order?
Email: info@dunkirksportszone.com
Phone: (301) 259-1513
